P  A  R  A  L  L  E  L     U  N  I  V  E  R  S  E


Server 5.5-2 Support


 -------------------------------------------------------------------------------
|                   |              |              |              |              |
| Support Level     |  Community   |   Standard   |  Enterprise  |   Carrier    |
|                   |              |              |              |              |
|-------------------|--------------|--------------|--------------|--------------|
|                   |              |              |              |              |
| User Forum        |     yes      |     yes      |     yes      |     yes      |
|                   |              |              |              |              |
|-------------------|--------------|--------------|--------------|--------------|
|                   |              |              |              |              |
| Mailing List      |     yes      |     yes      |     yes      |     yes      |
|                   |              |              |              |              |
|-------------------|--------------|--------------|--------------|--------------|
|                   |              |              |              |              |
| Email             |     yes      |     yes      |     yes      |     yes      |
|                   |              |              |              |              |
|-------------------|--------------|--------------|--------------|--------------|
| Telephone Support |              |              |              |              |
| Mon-Fri, 9am-5pm  |              |     yes      |     yes      |     yes      |
| US Eastern Time   |              |              |              |              |
|-------------------|--------------|--------------|--------------|--------------|
|                   |              |              |              |              |
| Number of Servers |              |      1       |  Unlimited   |  Unlimited   |
| Supported         |              |              |              |              |
|-------------------|--------------|--------------|--------------|--------------|
|                   |              |              |              |              |
| Number of Support |              |      5       |      5       |  Unlimited   |
| Contact Persons   |              |              |              |              |
|-------------------|--------------|--------------|--------------|--------------|
|                   |              |              |              |              |
| Annual            |     Free     |    $1,500    |    $5,000    |   $10,000    |
| Subscription      |              |              |              |              |
 -------------------------------------------------------------------------------


General Info:      info@paralleluniverse-inc.com
Technical Support: support@paralleluniverse-inc.com
User Forum:        www.forum.paralleluniverse-inc.com
Mailing List:      mailinglist@paralleluniverse-inc.com
Blog:              www.blog.paralleluniverse-inc.com
Paid Support
Subscriptions:     sales@paralleluniverse-inc.com